Our Buddy Club is still helping our customers
Since the beginning of the COVID-19 pandemic (we’re talking March 2020) we’ve been running the Buddy Club. The Buddy Club was set up to provide regular companionship and support for those suffering from isolation and loneliness.
Our Buddies regularly contact customers that need our help and that includes anything from getting food supplies, accessing support or just having someone to talk to.
Over Christmas we signposted 46 customers to other agencies to get a Christmas hamper and made over 50 calls to customers between Christmas and New Year to make sure they had someone to talk to. Include hamper photo if good enough quality.
Did you know
Since the beginning of the Buddy Club, we’ve reached out to 7,936 customers, had 223 customers referred to for support and nearly 1,000 have signed up to the Buddy Club to receive regular calls from us.
Here's what some had to say:
"Thank you for your call today, it was so nice to talk with you”
“no one has ever done anything like this for me before”
“I am so glad you called this morning. I was feeling very grumpy but what a good time we’ve had!”